Frequently Asked Questions

Is Timeo a one-time purchase or a subscription?

Timeo is a one-time purchase.

You pay once and can use the theme indefinitely on your store.

There are no subscriptions, no monthly fees, and no hidden costs.

What does one Timeo license include?

One license allows you to use Timeo on one Shopify store.

It includes:

Access to the purchased version (Basic or Pro)
All included demos
Theme updates for the purchased version
Technical support

Can I use Timeo on multiple Shopify stores?

Each Timeo license is valid for one Shopify store only.

If you want to use Timeo on multiple stores, a separate license is required for each store.

What is the difference between Timeo Basic and Timeo Pro?

Timeo Basic is ideal for launching a clean, professional store with essential features.
Timeo Pro unlocks all demos, advanced sections, and features designed for scaling brands.

👉 If you want maximum flexibility and long-term growth, Timeo Pro is recommended.

Can I upgrade from Timeo Basic to Timeo Pro later?

Yes. You can upgrade at any time and only pay the price difference between Basic and Pro.

Is Timeo easy to install?

Yes. Timeo can be installed in just a few clicks:

Download the theme
Upload and activate it in Shopify
Customize and publish

No coding skills or developer required.

Is Timeo easy to customize for my brand?

Absolutely. Timeo uses Shopify’s native theme editor, allowing you to customize:

Layouts and sections
Colors and typography
Content and structure

All without touching any code.

Will Timeo slow down my Shopify store?

No. Timeo is built with clean, lightweight code and optimized for performance to ensure fast loading times and strong SEO foundations.

Do I need additional apps to use Timeo?

In many cases, no.

Timeo includes features that often require third-party apps, helping you reduce app dependency, improve performance, and keep your store simple.

Is Timeo suitable for beginners?

Yes. Timeo is designed to be beginner-friendly, while still offering the flexibility and power needed by advanced users and growing brands.

Are updates included?

Yes. Timeo receives regular updates to improve features, performance, and compatibility with Shopify’s latest standards.

How do I update Timeo when a new version is released?

When a new version is available, you can install it and follow our update instructions very simply.

Do you offer technical support?

Yes. Timeo includes technical support to assist you with setup, configuration, and potential issues related to the theme.

Can I request new sections or features?

Yes. We actively listen to user feedback.

Many improvements and new sections are inspired by real customer requests.

Send us your idea to support@timeo.io

Is Timeo available on the Shopify Theme Store?

No. Timeo is available directly through Timeo.io, allowing us to:

Deliver updates faster
Add advanced features
Offer more flexible support

Is Timeo right for my store?

If you’re looking for a professional Shopify theme built for conversion, performance, and long-term growth, then Timeo is a strong foundation for your store.